Refund policy

If you are not satisfied with the parcel, you can return it through any courier service at your own expense. Once we receive the product, we will refund only the product amount via Easypaisa or bank transfer.

If you need to make an exchange, you’ll have to pay the delivery fee.

In case there’s a defect, like the bottle or cap being broken, we’ll send you a new parcel free of cost and take back the damaged one.

If the bottle arrives broken or you’re not satisfied with the parcel and request a refund, we’ll process the payback only if the fault is on our side.

We have a 7-days product exchange, which implies you have 7 days in the wake of accepting your thing to demand a return. To be qualified for a return, your fragrance should not be utilized over 5%.

To begin a return, you can get in touch with us at info@rumitrends.com. If your return is acknowledged, we’ll send you a return dispatching mark, just as for guidelines on how and where to send your bundle. Things sent back to us without first mentioning a return won’t be acknowledged. You can generally get in touch with us for any return question at info@rumitrends.com.

Damaging Items:

Kindly assess your request upon gathering and get in touch with us quickly if the thing is inadequate, harmed, or on the off chance that you get some unacceptable thing so we can assess the issue and make it right.

Exemptions/Non-Returnable Things:

Specific sorts of things can’t be returned, similar to specific fragrances, custom items (like unique orders or customized things), and individual consideration products (like special items). We likewise don’t acknowledge returns for exposed materials, combustible fluids, or gases. Kindly connect on the off chance that you have questions or worries about your particular thing. Sadly, we can’t acknowledge returns discounted things, or gift vouchers.

Exchange and Refunds:

The quickest method to guarantee you get what you need is to return the thing you have, and once the return is acknowledged, make a different buy for the new thing.

We will advise you whenever we’ve received and assessed your return and will let you know whether the discount was affirmed or not. Whenever endorsed, you’ll be consequently refunded on your initial payment method. Also, remember that it can take some time. Usually payment via credit card, debit cards usually take 8 to 10 working days to get reflected in your account so have some patience. And if you have not received your payment still after this time duration then contact us immediately and we will sort it out for you!